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Examining Public Diplomacy Message Strategies During Times of Crisis Communication : An Analysis of Recent Major Turkey-Russia Crises- [electronic resource]
Examining Public Diplomacy Message Strategies During Times of Crisis Communication : An An...
Examining Public Diplomacy Message Strategies During Times of Crisis Communication : An Analysis of Recent Major Turkey-Russia Crises- [electronic resource]

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자료유형  
 학위논문파일 국외
최종처리일시  
20240214101651
ISBN  
9798380154345
DDC  
070
저자명  
Baykaldi, Sevgi.
서명/저자  
Examining Public Diplomacy Message Strategies During Times of Crisis Communication : An Analysis of Recent Major Turkey-Russia Crises - [electronic resource]
발행사항  
[S.l.]: : Michigan State University., 2023
발행사항  
Ann Arbor : : ProQuest Dissertations & Theses,, 2023
형태사항  
1 online resource(156 p.)
주기사항  
Source: Dissertations Abstracts International, Volume: 85-02, Section: A.
주기사항  
Advisor: Chavez, Manuel.
학위논문주기  
Thesis (Ph.D.)--Michigan State University, 2023.
사용제한주기  
This item must not be sold to any third party vendors.
초록/해제  
요약Public diplomacy is a way of communicating a country's foreign policies to other countries with the main purpose of building favorable relationships. It is a vital instrument for international relations, used to construct relationships between nations and create positive images of a country in another. It also serves to address matters of conflict, build trust, and provide a platform for dialogue. In times of crisis, public diplomacy can help to bridge the gap between countries and create a more constructive atmosphere for negotiations. However, the role of public diplomacy in international crises has not been thoroughly studied in terms of the analysis of message strategies during challenging and critical times. Additionally, there is a lack of understanding of the effectiveness of public diplomacy as a crisis communication tool in the context of social, economic, environmental, political, and health crises. This dissertation seeks to address this need by examining the message strategies employed by a nation-state when confronted with a critical international political crisis. This dissertation argues that public diplomacy can be used as a feasible approach in crisis communication when analyzing international crises, such as in the case of Turkey-Russia; the case of the shootdown of a Russian warplane in 2015 and the assassination of the Russian ambassador in Ankara in 2016. Building from these case studies, the overarching questions of this dissertation are: First, do the public diplomacy functions (message strategies); advocacy / influence, communication / informational, relational, promotional, warfare, and political; used by governments differ when confronting a crisis? And second, do the public diplomacy functions used by the government differ when used in a digital platform and on a government official website during a crisis? Lastly, how did the traditional media frame and interpret both crises?To analyze the questions, three different data sets were used (official press releases from both Turkey and Russia, Twitter posts from the Ministry of Foreign Affairs and the presidential accounts of both countries, and the highest circulation newspapers in the US - The New York Times, The Washington Post and in the UK-The Guardian, The Times) in the two crises mentioned above. Thematic analysis in qualitative research was used to examine the information included in all the date sets. Based on the results of the analysis, a new theme -apology- was identified and this is the contribution of this study. Additionally, the results indicated that traditional diplomacy between the leaders and behind-the-scenes diplomacy were influential in mitigating the crises. To conclude, this study supports the idea that public diplomacy is a viable approach in crisis communication to help nations mitigate crises.
일반주제명  
Journalism.
일반주제명  
Communication.
키워드  
Crisis communication
키워드  
International relations
키워드  
Public diplomacy
키워드  
Russia
키워드  
Thematic analysis
키워드  
Turkey Turkiye
기타저자  
Michigan State University Information and Media - Doctor of Philosophy
기본자료저록  
Dissertations Abstracts International. 85-02A.
기본자료저록  
Dissertation Abstract International
전자적 위치 및 접속  
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MARC

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■001000016934764
■00520240214101651
■006m          o    d                
■007cr#unu||||||||
■020    ▼a9798380154345
■035    ▼a(MiAaPQ)AAI30634289
■040    ▼aMiAaPQ▼cMiAaPQ
■0820  ▼a070
■1001  ▼aBaykaldi,  Sevgi.▼0(orcid)0000-0002-7925-2782
■24510▼aExamining  Public  Diplomacy  Message  Strategies  During  Times  of  Crisis  Communication  :  An  Analysis  of  Recent  Major  Turkey-Russia  Crises▼h[electronic  resource]
■260    ▼a[S.l.]:▼bMichigan  State  University.  ▼c2023
■260  1▼aAnn  Arbor  :▼bProQuest  Dissertations  &  Theses,  ▼c2023
■300    ▼a1  online  resource(156  p.)
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  85-02,  Section:  A.
■500    ▼aAdvisor:  Chavez,  Manuel.
■5021  ▼aThesis  (Ph.D.)--Michigan  State  University,  2023.
■506    ▼aThis  item  must  not  be  sold  to  any  third  party  vendors.
■520    ▼aPublic  diplomacy  is  a  way  of  communicating  a  country's  foreign  policies  to  other  countries  with  the  main  purpose  of  building  favorable  relationships.  It  is  a  vital  instrument  for  international  relations,  used  to  construct  relationships  between  nations  and  create  positive  images  of  a  country  in  another.  It  also  serves  to  address  matters  of  conflict,  build  trust,  and  provide  a  platform  for  dialogue.  In  times  of  crisis,  public  diplomacy  can  help  to  bridge  the  gap  between  countries  and  create  a  more  constructive  atmosphere  for  negotiations.  However,  the  role  of  public  diplomacy  in  international  crises  has  not  been  thoroughly  studied  in  terms  of  the  analysis  of  message  strategies  during  challenging  and  critical  times.  Additionally,  there  is  a  lack  of  understanding  of  the  effectiveness  of  public  diplomacy  as  a  crisis  communication  tool  in  the  context  of  social,  economic,  environmental,  political,  and  health  crises.  This  dissertation  seeks  to  address  this  need  by  examining  the  message  strategies  employed  by  a  nation-state  when  confronted  with  a  critical  international  political  crisis.  This  dissertation  argues  that  public  diplomacy  can  be  used  as  a  feasible  approach  in  crisis  communication  when  analyzing  international  crises,  such  as  in  the  case  of  Turkey-Russia;  the  case  of  the  shootdown  of  a  Russian  warplane  in  2015  and  the  assassination  of  the  Russian  ambassador  in  Ankara  in  2016.  Building  from  these  case  studies,  the  overarching  questions  of  this  dissertation  are:  First,  do  the  public  diplomacy  functions  (message  strategies);  advocacy  /  influence,  communication  /  informational,  relational,  promotional,  warfare,  and  political;  used  by  governments  differ  when  confronting  a  crisis?  And  second,  do  the  public  diplomacy  functions  used  by  the  government  differ  when  used  in  a  digital  platform  and  on  a  government  official  website  during  a  crisis?  Lastly,  how  did  the  traditional  media  frame  and  interpret  both  crises?To  analyze  the  questions,  three  different  data  sets  were  used  (official  press  releases  from  both  Turkey  and  Russia,  Twitter  posts  from  the  Ministry  of  Foreign  Affairs  and  the  presidential  accounts  of  both  countries,  and  the  highest  circulation  newspapers  in  the  US  -  The  New  York  Times,  The  Washington  Post  and  in  the  UK-The  Guardian,  The  Times)  in  the  two  crises  mentioned  above.  Thematic  analysis  in  qualitative  research  was  used  to  examine  the  information  included  in  all  the  date  sets.  Based  on  the  results  of  the  analysis,    a  new  theme  -apology-  was  identified  and  this  is  the  contribution  of  this  study.  Additionally,  the  results  indicated  that  traditional  diplomacy  between  the  leaders  and  behind-the-scenes  diplomacy  were  influential  in  mitigating  the  crises.  To  conclude,  this  study  supports  the  idea  that  public  diplomacy  is  a  viable  approach  in  crisis  communication  to  help  nations  mitigate  crises.
■590    ▼aSchool  code:  0128.
■650  4▼aJournalism.
■650  4▼aCommunication.
■653    ▼aCrisis  communication
■653    ▼aInternational  relations
■653    ▼aPublic  diplomacy
■653    ▼aRussia
■653    ▼aThematic  analysis
■653    ▼aTurkey  Turkiye
■690    ▼a0391
■690    ▼a0459
■690    ▼a0601
■71020▼aMichigan  State  University▼bInformation  and  Media  -  Doctor  of  Philosophy.
■7730  ▼tDissertations  Abstracts  International▼g85-02A.
■773    ▼tDissertation  Abstract  International
■790    ▼a0128
■791    ▼aPh.D.
■792    ▼a2023
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T16934764▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.
■980    ▼a202402▼f2024

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