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The Psychology of Belief Distributions: Manipulating and Measuring Consumer Uncertainty
The Psychology of Belief Distributions: Manipulating and Measuring Consumer Uncertainty
The Psychology of Belief Distributions: Manipulating and Measuring Consumer Uncertainty

상세정보

자료유형  
 학위논문 서양
최종처리일시  
20250211151052
ISBN  
9798382830155
DDC  
150
저자명  
Hu, Beidi.
서명/저자  
The Psychology of Belief Distributions: Manipulating and Measuring Consumer Uncertainty
발행사항  
[Sl] : University of Pennsylvania, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
163 p
주기사항  
Source: Dissertations Abstracts International, Volume: 85-12, Section: B.
주기사항  
Advisor: Simmons, Joseph P.
학위논문주기  
Thesis (Ph.D.)--University of Pennsylvania, 2024.
초록/해제  
요약This dissertation explores consumers' judgments and decisions under uncertainty through the lens of belief distributions. Asking people to consider all possible outcomes and indicate their likelihoods - a practice referred to as "constructing a belief distribution" - has been on the rise in disciplines including marketing, management, psychology, and economics, finding its applications in diverse research topics and professional forecasting. It has been used as an elicitation method to measure people's beliefs over all possibilities of uncertain outcomes and has been proposed as a light-touch intervention to reduce people's overconfidence. Each chapter in this dissertation investigates a different aspect of this practice. Chapter 1 examines the effectiveness of belief distributions as an overconfidence intervention. Across different prediction domains, we find that constructing a belief distribution actually increases people's overconfidence. This is because the process of allocating probabilities to different outcomes is infused with confirmatory reasoning: People tend to allocate probabilities in a way that reinforces, rather than calls into question, their prior beliefs. Chapter 2 turns to an important question in using belief distributions as a measure: Do people construct the same belief distributions regardless of how they are elicited? We find that two functionally similar methods - Distribution Builder and Sliders, both eliciting people's belief distributions in a graphical way - lead to different results. In particular, the Distribution Builder consistently elicits more accurate responses than the Sliders, in part because those using Sliders tend to start from the first category and end up allocating excessive mass to the starting categories. Chapter 3 applies belief distributions to investigating the communication of uncertainty in time estimates. Across different domains, time durations, and underlying distributions, we find that time estimates presented as ranges increase consumer satisfaction relative to those presented as point estimates. This is in part because range estimates widen people's anticipated distributions of outcomes and thus expand the interval in which outcomes feel consistent with people's expectations relative to a counterfactual in which a point estimate has been provided. Together these three investigations shed light on the study of belief distributions, biases in judgments, and consumer decisions under uncertainty.
일반주제명  
Psychology
일반주제명  
Behavioral sciences
키워드  
Belief distributions
키워드  
Consumer behavior
키워드  
Overconfidence
키워드  
Time perception
키워드  
Uncertainty
기타저자  
University of Pennsylvania Operations Information and Decisions
기본자료저록  
Dissertations Abstracts International. 85-12B.
전자적 위치 및 접속  
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MARC

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■020    ▼a9798382830155
■035    ▼a(MiAaPQ)AAI31141574
■040    ▼aMiAaPQ▼cMiAaPQ
■0820  ▼a150
■1001  ▼aHu,  Beidi.
■24510▼aThe  Psychology  of  Belief  Distributions:  Manipulating  and  Measuring  Consumer  Uncertainty
■260    ▼a[Sl]▼bUniversity  of  Pennsylvania▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
■300    ▼a163  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  85-12,  Section:  B.
■500    ▼aAdvisor:  Simmons,  Joseph  P.
■5021  ▼aThesis  (Ph.D.)--University  of  Pennsylvania,  2024.
■520    ▼aThis  dissertation  explores  consumers'  judgments  and  decisions  under  uncertainty  through  the  lens  of  belief  distributions.  Asking  people  to  consider  all  possible  outcomes  and  indicate  their  likelihoods  -  a  practice  referred  to  as  "constructing  a  belief  distribution"  -  has  been  on  the  rise  in  disciplines  including  marketing,  management,  psychology,  and  economics,  finding  its  applications  in  diverse  research  topics  and  professional  forecasting.  It  has  been  used  as  an  elicitation  method  to  measure  people's  beliefs  over  all  possibilities  of  uncertain  outcomes  and  has  been  proposed  as  a  light-touch  intervention  to  reduce  people's  overconfidence.  Each  chapter  in  this  dissertation  investigates  a  different  aspect  of  this  practice.  Chapter  1  examines  the  effectiveness  of  belief  distributions  as  an  overconfidence  intervention.  Across  different  prediction  domains,  we  find  that  constructing  a  belief  distribution  actually  increases  people's  overconfidence.  This  is  because  the  process  of  allocating  probabilities  to  different  outcomes  is  infused  with  confirmatory  reasoning:  People  tend  to  allocate  probabilities  in  a  way  that  reinforces,  rather  than  calls  into  question,  their  prior  beliefs.  Chapter  2  turns  to  an  important  question  in  using  belief  distributions  as  a  measure:  Do  people  construct  the  same  belief  distributions  regardless  of  how  they  are  elicited?  We  find  that  two  functionally  similar  methods  -  Distribution  Builder  and  Sliders,  both  eliciting  people's  belief  distributions  in  a  graphical  way  -  lead  to  different  results.  In  particular,  the  Distribution  Builder  consistently  elicits  more  accurate  responses  than  the  Sliders,  in  part  because  those  using  Sliders  tend  to  start  from  the  first  category  and  end  up  allocating  excessive  mass  to  the  starting  categories.  Chapter  3  applies  belief  distributions  to  investigating  the  communication  of  uncertainty  in  time  estimates.  Across  different  domains,  time  durations,  and  underlying  distributions,  we  find  that  time  estimates  presented  as  ranges  increase  consumer  satisfaction  relative  to  those  presented  as  point  estimates.  This  is  in  part  because  range  estimates  widen  people's  anticipated  distributions  of  outcomes  and  thus  expand  the  interval  in  which  outcomes  feel  consistent  with  people's  expectations  relative  to  a  counterfactual  in  which  a  point  estimate  has  been  provided.  Together  these  three  investigations  shed  light  on  the  study  of  belief  distributions,  biases  in  judgments,  and  consumer  decisions  under  uncertainty.
■590    ▼aSchool  code:  0175.
■650  4▼aPsychology
■650  4▼aBehavioral  sciences
■653    ▼aBelief  distributions
■653    ▼aConsumer  behavior
■653    ▼aOverconfidence
■653    ▼aTime  perception
■653    ▼aUncertainty
■690    ▼a0338
■690    ▼a0621
■690    ▼a0602
■71020▼aUniversity  of  Pennsylvania▼bOperations,  Information  and  Decisions.
■7730  ▼tDissertations  Abstracts  International▼g85-12B.
■790    ▼a0175
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17160632▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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