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Provider Perceptions of Patient Care in Telemedicine: Exploring Technology Features and Affordances, Presence, and Social Support
Provider Perceptions of Patient Care in Telemedicine: Exploring Technology Features and Af...
Provider Perceptions of Patient Care in Telemedicine: Exploring Technology Features and Affordances, Presence, and Social Support

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자료유형  
 학위논문 서양
최종처리일시  
20250211151057
ISBN  
9798382262925
DDC  
384
저자명  
Mitchell, Katharine M.
서명/저자  
Provider Perceptions of Patient Care in Telemedicine: Exploring Technology Features and Affordances, Presence, and Social Support
발행사항  
[Sl] : Michigan State University, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
98 p
주기사항  
Source: Dissertations Abstracts International, Volume: 85-10, Section: B.
주기사항  
Advisor: Holtz, Bree E.
학위논문주기  
Thesis (Ph.D.)--Michigan State University, 2024.
초록/해제  
요약Telemedicine, the delivery of health care services via technology, has been in use since the 1950s. Since then, the development of telemedicine technologies has increased exponentially, with research supporting the effectiveness and satisfaction of the technology but also noting key barriers for full utilization. However, during the COVID-19 pandemic, there was a massive increase in dependence on telemedicine, which highlighted the need for a thorough examination of the provider-patient interaction within a mediated environment. Past telemedicine research has considered this interaction from the patient's perspective. However, the interpersonal aspects of the technology-mediated interaction from the provider's perspective have not been fully considered. In particular, the provider's perspective of the effectiveness of the social support they can provide to patients via telemedicine has not been explored. Social support is a key factor in provider-patient interactions and has been associated with positive health outcomes for patients. The objective of this study is to characterize health care providers' perceptions of providing social support to patients during a telemedicine clinical visit. Using a qualitative approach, this study explored the technology features and affordances of telemedicine technology that may influence social support within provider-patient interactions from the perspective of medical providers. Findings indicate that technology features such as video, screen share, and chat trigger affordances such as synchronicity, reciprocity, and movability. The features and affordances of telemedicine have both positive and negative impacts on presence and social support.
일반주제명  
Communication
일반주제명  
Web studies
일반주제명  
Health sciences
일반주제명  
Information technology
키워드  
Computer mediated communication
키워드  
Presence
키워드  
Social support
키워드  
Technology affordances
키워드  
Telemedicine
기타저자  
Michigan State University Information and Media - Doctor of Philosophy
기본자료저록  
Dissertations Abstracts International. 85-10B.
전자적 위치 및 접속  
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MARC

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■1001  ▼aMitchell,  Katharine  M.▼0(orcid)0000-0001-8620-9275
■24510▼aProvider  Perceptions  of  Patient  Care  in  Telemedicine:  Exploring  Technology  Features  and  Affordances,  Presence,  and  Social  Support
■260    ▼a[Sl]▼bMichigan  State  University▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
■300    ▼a98  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  85-10,  Section:  B.
■500    ▼aAdvisor:  Holtz,  Bree  E.
■5021  ▼aThesis  (Ph.D.)--Michigan  State  University,  2024.
■520    ▼aTelemedicine,  the  delivery  of  health  care  services  via  technology,  has  been  in  use  since  the  1950s.  Since  then,  the  development  of  telemedicine  technologies  has  increased  exponentially,  with  research  supporting  the  effectiveness  and  satisfaction  of  the  technology  but  also  noting  key  barriers  for  full  utilization.  However,  during  the  COVID-19  pandemic,  there  was  a  massive  increase  in  dependence  on  telemedicine,  which  highlighted  the  need  for  a  thorough  examination  of  the  provider-patient  interaction  within  a  mediated  environment.  Past  telemedicine  research  has  considered  this  interaction  from  the  patient's  perspective.  However,  the  interpersonal  aspects  of  the  technology-mediated  interaction  from  the  provider's  perspective  have  not  been  fully  considered.  In  particular,  the  provider's  perspective  of  the  effectiveness  of  the  social  support  they  can  provide  to  patients  via  telemedicine  has  not  been  explored.  Social  support  is  a  key  factor  in  provider-patient  interactions  and  has  been  associated  with  positive  health  outcomes  for  patients.  The  objective  of  this  study  is  to  characterize  health  care  providers'  perceptions  of  providing  social  support  to  patients  during  a  telemedicine  clinical  visit.  Using  a  qualitative  approach,  this  study  explored  the  technology  features  and  affordances  of  telemedicine  technology  that  may  influence  social  support  within  provider-patient  interactions  from  the  perspective  of  medical  providers.  Findings  indicate  that  technology  features  such  as  video,  screen  share,  and  chat  trigger  affordances  such  as  synchronicity,  reciprocity,  and  movability.  The  features  and  affordances  of  telemedicine  have  both  positive  and  negative  impacts  on  presence  and  social  support.
■590    ▼aSchool  code:  0128.
■650  4▼aCommunication
■650  4▼aWeb  studies
■650  4▼aHealth  sciences
■650  4▼aInformation  technology
■653    ▼aComputer  mediated  communication
■653    ▼aPresence
■653    ▼aSocial  support
■653    ▼aTechnology  affordances
■653    ▼aTelemedicine
■690    ▼a0459
■690    ▼a0489
■690    ▼a0566
■690    ▼a0646
■690    ▼a0769
■71020▼aMichigan  State  University▼bInformation  and  Media  -  Doctor  of  Philosophy.
■7730  ▼tDissertations  Abstracts  International▼g85-10B.
■790    ▼a0128
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17160666▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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