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"Work of the Heart": Lived Experiences of Undocumented Student Resource Center Professionals
"Work of the Heart": Lived Experiences of Undocumented Student Resource Center Professiona...
"Work of the Heart": Lived Experiences of Undocumented Student Resource Center Professionals

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자료유형  
 학위논문 서양
최종처리일시  
20250211151110
ISBN  
9798382815091
DDC  
378
저자명  
Borg, Natalie Anson.
서명/저자  
Work of the Heart: Lived Experiences of Undocumented Student Resource Center Professionals
발행사항  
[Sl] : Boston College, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
260 p
주기사항  
Source: Dissertations Abstracts International, Volume: 85-12, Section: A.
주기사항  
Advisor: Rowan-Kenyon, Heather.
학위논문주기  
Thesis (Ph.D.)--Boston College, 2024.
초록/해제  
요약Many postsecondary students in the United States exist at the intersection of multiple marginalized identities, such as race, socioeconomic status, (dis)ability, and legal status. Amidst a tumultuous sociopolitical context, a number of higher education institutions in the United States established Undocumented Student Resource Centers (USRCs), identity-centered student services that provide specialized support for students who hold marginalized legal identities (Ballerini & Feldblum, 2021; Castrellon, 2021; Cisneros & Valdivia, 2018; Cisneros et al., 2021; Gomez & Perez Huber, 2021; Tapia-Fuselier, 2021). This study, which focuses on the professional employees at USRCs, is ultimately in service of students who are united by their marginalized legal statuses-those who are undocumented, those who are DACA recipients, and those who belong to mixed-status families. This issue is addressed through the following primary research questions: 1) What are the lived experiences of the professional employees who work at USRCs?; 1a) What personal factors inform their experiences in their role?; 2) What are the experiences of USRC professionals when they encounter systemic factors, ranging from the centered to the marginalized? While there is existing literature that recognizes the ways in which USRCs benefit their students, less is known about the experiences of the professional employees who work in USRCs (Cisneros et al., 2021; Tapia-Fuselier, 2021). This hermeneutic phenomenological (van Manen, 1990) study sought to address this gap by examining the experiences of the professional employees of USRCs.Three intersecting frameworks were used to conduct this research: Community Cultural Wealth (Yosso, 2005), Tierney's (1988) framework of Organization, and Critical Systems Thinking (Cordoba & Midgley, 2008; Jackson, 2001; Midgley, 1992; Midgley et al., 1998; Rajagopalan & Midgley, 2015; Raza, 2021; Ulrich, 1983, 1988). The sample consisted of 6 professional employees from 2- and 4-year higher education institutions across the United States. Three semi-structured interviews were conducted with each participant, and data was analyzed using the hermeneutic circle (Dibley et al., 2020; van Manen, 1990). The findings indicate that the professional employees of USRCs bring untold assets and forms of wealth to their work, including their commitment to joy and their employment of aspirational, familial, and navigational capital. Systemic factors within their organization and beyond create barriers to their work, resulting in mentally and emotionally exhausting experiences, overburdened work environments, and instances where their identities and offices are marginalized by their tumultuous sociopolitical context. Implications for higher education practice, research, and theory are offered.
일반주제명  
Higher education
일반주제명  
Education policy
키워드  
Community Cultural Wealth
키워드  
Critical Systems Thinking
키워드  
Hermeneutic phenomenology
키워드  
Organizational culture
키워드  
Professional employees
키워드  
Socioeconomic status
기타저자  
Boston College LSOE - Educational Leadership and Higher Education
기본자료저록  
Dissertations Abstracts International. 85-12A.
전자적 위치 및 접속  
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MARC

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■1001  ▼aBorg,  Natalie  Anson.▼0(orcid)0000-0002-1411-803X
■24510▼a"Work  of  the  Heart":  Lived  Experiences  of  Undocumented  Student  Resource  Center  Professionals
■260    ▼a[Sl]▼bBoston  College▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
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■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  85-12,  Section:  A.
■500    ▼aAdvisor:  Rowan-Kenyon,  Heather.
■5021  ▼aThesis  (Ph.D.)--Boston  College,  2024.
■520    ▼aMany  postsecondary  students  in  the  United  States  exist  at  the  intersection  of  multiple  marginalized  identities,  such  as  race,  socioeconomic  status,  (dis)ability,  and  legal  status.  Amidst  a  tumultuous  sociopolitical  context,  a  number  of  higher  education  institutions  in  the  United  States  established  Undocumented  Student  Resource  Centers  (USRCs),  identity-centered  student  services  that  provide  specialized  support  for  students  who  hold  marginalized  legal  identities  (Ballerini  &  Feldblum,  2021;  Castrellon,  2021;  Cisneros  &  Valdivia,  2018;  Cisneros  et  al.,  2021;  Gomez  &  Perez  Huber,  2021;  Tapia-Fuselier,  2021).  This  study,  which  focuses  on  the  professional  employees  at  USRCs,  is  ultimately  in  service  of  students  who  are  united  by  their  marginalized  legal  statuses-those  who  are  undocumented,  those  who  are  DACA  recipients,  and  those  who  belong  to  mixed-status  families.  This  issue  is  addressed  through  the  following  primary  research  questions:  1)  What  are  the  lived  experiences  of  the  professional  employees  who  work  at  USRCs?;  1a)  What  personal  factors  inform  their  experiences  in  their  role?;  2)  What  are  the  experiences  of  USRC  professionals  when  they  encounter  systemic  factors,  ranging  from  the  centered  to  the  marginalized?  While  there  is  existing  literature  that  recognizes  the  ways  in  which  USRCs  benefit  their  students,  less  is  known  about  the  experiences  of  the  professional  employees  who  work  in  USRCs  (Cisneros  et  al.,  2021;  Tapia-Fuselier,  2021).  This  hermeneutic  phenomenological  (van  Manen,  1990)  study  sought  to  address  this  gap  by  examining  the  experiences  of  the  professional  employees  of  USRCs.Three  intersecting  frameworks  were  used  to  conduct  this  research:  Community  Cultural  Wealth  (Yosso,  2005),  Tierney's  (1988)  framework  of  Organization,  and  Critical  Systems  Thinking  (Cordoba  &  Midgley,  2008;  Jackson,  2001;  Midgley,  1992;  Midgley  et  al.,  1998; Rajagopalan  &  Midgley,  2015;  Raza,  2021;  Ulrich,  1983,  1988).  The  sample  consisted  of  6  professional  employees  from  2-  and  4-year  higher  education  institutions  across  the  United  States.  Three  semi-structured  interviews  were  conducted  with  each  participant,  and  data  was  analyzed  using  the  hermeneutic  circle  (Dibley  et  al.,  2020;  van  Manen,  1990).  The  findings  indicate  that  the  professional  employees  of  USRCs  bring  untold  assets  and  forms  of  wealth  to  their  work,  including  their  commitment  to  joy  and  their  employment  of  aspirational,  familial,  and  navigational  capital.  Systemic  factors  within  their  organization  and  beyond  create  barriers  to  their  work,  resulting  in  mentally  and  emotionally  exhausting  experiences,  overburdened  work  environments,  and  instances  where  their  identities  and  offices  are  marginalized  by  their  tumultuous  sociopolitical  context.  Implications  for  higher  education  practice,  research,  and  theory  are  offered.
■590    ▼aSchool  code:  0016.
■650  4▼aHigher  education
■650  4▼aEducation  policy
■653    ▼aCommunity  Cultural  Wealth
■653    ▼aCritical  Systems  Thinking
■653    ▼aHermeneutic  phenomenology
■653    ▼aOrganizational  culture
■653    ▼aProfessional  employees
■653    ▼aSocioeconomic  status
■690    ▼a0745
■690    ▼a0458
■690    ▼a0635
■71020▼aBoston  College▼bLSOE  -  Educational  Leadership  and  Higher  Education.
■7730  ▼tDissertations  Abstracts  International▼g85-12A.
■790    ▼a0016
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17160743▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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