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Scenario-Based Assessment of Information Technology Alignment and Misalignment: Incorporating User Perspectives
Scenario-Based Assessment of Information Technology Alignment and Misalignment: Incorporating User Perspectives
상세정보
- 자료유형
- 학위논문 서양
- 최종처리일시
- 20250211153001
- ISBN
- 9798346383260
- DDC
- 741
- 서명/저자
- Scenario-Based Assessment of Information Technology Alignment and Misalignment: Incorporating User Perspectives
- 발행사항
- [Sl] : The Pennsylvania State University, 2024
- 발행사항
- Ann Arbor : ProQuest Dissertations & Theses, 2024
- 형태사항
- 200 p
- 주기사항
- Source: Dissertations Abstracts International, Volume: 86-05, Section: B.
- 주기사항
- Advisor: Haynes, Steven R.
- 학위논문주기
- Thesis (Ph.D.)--The Pennsylvania State University, 2024.
- 초록/해제
- 요약Information technology (IT) alignment refers to the relationship between an organization's goals and the impact of its IT systems on performance towards these goals. Managing IT alignment and misalignment requires an ability to assess this relationship. Most previous research has focused on assessing alignment at the strategic and operational levels of the organization without considering the individual user-IT interaction level. Recent research has recognized the importance of including users' perspectives in IT alignment models and frameworks, but assessment methods are slow to include the individual level. Scenario-based methods are effective for collecting, organizing, and analyzing user-IT interactions, particularly in human-computer interaction. This study explores a scenario-based method called SUMMIT-Align to assess IT alignment and misalignment from the perspective of individual users. The aim is to provide value to IT practitioners at the strategic and operational levels by providing a method for assessment. SUMMIT-Align was applied in a university case study to assess alignment and misalignment between user perspectives of IT use and the organization's strategic IT objectives. The assessment results provide a detailed account of the SUMMIT-Alignmethod, the advantages and challenges of using scenario-based methods this way, and insights into alignment and misalignment issues. This work contributes to human computer interaction and information technology alignment disciplines by providing a method to explicitly link strategic IT objectives and the perspectives of people who use technologies.
- 일반주제명
- Design
- 일반주제명
- Software
- 일반주제명
- Information technology
- 기본자료저록
- Dissertations Abstracts International. 86-05B.
- 전자적 위치 및 접속
- 로그인 후 원문을 볼 수 있습니다.
MARC
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■035 ▼a(MiAaPQ)PennState20076hxb318
■040 ▼aMiAaPQ▼cMiAaPQ
■0820 ▼a741
■1001 ▼aWhitt, Heather Ozette.
■24510▼aScenario-Based Assessment of Information Technology Alignment and Misalignment: Incorporating User Perspectives
■260 ▼a[Sl]▼bThe Pennsylvania State University▼c2024
■260 1▼aAnn Arbor▼bProQuest Dissertations & Theses▼c2024
■300 ▼a200 p
■500 ▼aSource: Dissertations Abstracts International, Volume: 86-05, Section: B.
■500 ▼aAdvisor: Haynes, Steven R.
■5021 ▼aThesis (Ph.D.)--The Pennsylvania State University, 2024.
■520 ▼aInformation technology (IT) alignment refers to the relationship between an organization's goals and the impact of its IT systems on performance towards these goals. Managing IT alignment and misalignment requires an ability to assess this relationship. Most previous research has focused on assessing alignment at the strategic and operational levels of the organization without considering the individual user-IT interaction level. Recent research has recognized the importance of including users' perspectives in IT alignment models and frameworks, but assessment methods are slow to include the individual level. Scenario-based methods are effective for collecting, organizing, and analyzing user-IT interactions, particularly in human-computer interaction. This study explores a scenario-based method called SUMMIT-Align to assess IT alignment and misalignment from the perspective of individual users. The aim is to provide value to IT practitioners at the strategic and operational levels by providing a method for assessment. SUMMIT-Align was applied in a university case study to assess alignment and misalignment between user perspectives of IT use and the organization's strategic IT objectives. The assessment results provide a detailed account of the SUMMIT-Alignmethod, the advantages and challenges of using scenario-based methods this way, and insights into alignment and misalignment issues. This work contributes to human computer interaction and information technology alignment disciplines by providing a method to explicitly link strategic IT objectives and the perspectives of people who use technologies.
■590 ▼aSchool code: 0176.
■650 4▼aDesign
■650 4▼aSoftware
■650 4▼aInformation technology
■690 ▼a0389
■690 ▼a0489
■690 ▼a0454
■71020▼aThe Pennsylvania State University.
■7730 ▼tDissertations Abstracts International▼g86-05B.
■790 ▼a0176
■791 ▼aPh.D.
■792 ▼a2024
■793 ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17164428▼nKERIS▼z이 자료의 원문은 한국교육학술정보원에서 제공합니다.
