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The Rise of Digital Activism and Its Strategic Implications
The Rise of Digital Activism and Its Strategic Implications
The Rise of Digital Activism and Its Strategic Implications

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자료유형  
 학위논문 서양
최종처리일시  
20250211153014
ISBN  
9798384045571
DDC  
301
저자명  
Sanz, Pablo.
서명/저자  
The Rise of Digital Activism and Its Strategic Implications
발행사항  
[Sl] : University of Michigan, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
172 p
주기사항  
Source: Dissertations Abstracts International, Volume: 86-04, Section: A.
주기사항  
Advisor: Siegel, Jordan.
학위논문주기  
Thesis (Ph.D.)--University of Michigan, 2024.
초록/해제  
요약The diffusion of social media has fundamentally changed the way social movements pressure corporations. For decades, marginalized actors relied on social movement organizations that proficiently engaged in private negotiations with corporate elites and coordinated long-lasting campaigns to force corporations to comply with their demands. Today, social media platforms make it easy for any individual to share information on questionable business practices and call for hostile actions against firms, making social movement organizations less necessary for marginalized groups to express their discontent. But how will this new and dominant form of digital activism through social media platforms differentially impact corporations and their strategic responses?In this dissertation, I provide a comprehensive answer to this broad research question through three separate but complementary studies. In the first study, I posit that the democratization of digital activism has made corporations more susceptible to the voice of distant stakeholders, but at the same time, I argue that the lack of coordination in formal organizations has made this type of activism more superficial and short-lived. To shed light on the evolution from traditional to digital activism against firms, I explore the context of consumer boycotts in the United States between 1968 and 2020, and I develop a conceptual model to propose how these forms of activism will differentially operate against companies and impact their performance, resources, and strategies.In the second study, I investigate the factors driving the emergence of social media activist campaigns as well as their ability to threaten the financial performance of targeted firms. First, I suggest that corporate issues with stronger ideological connotations will lead to larger activist campaigns. Second, I propose that activist campaigns with more numerous interactions between platform users will have a stronger negative impact on the stock market valuation of targeted corporations. My empirical analysis of consumer boycotts on Twitter against S&P 100 corporations between March 2006 and June 2022 supports these predictions.In the third study, I examine an unexplored organizational effect of activist pressures: the ideological polarization of targeted corporations. I propose that activist campaigns promoting specific values and beliefs and pushing for the reform of corporate practices will reshape the ideological composition of targeted corporations triggering an ideological divide in them. To do so, I introduce the construct of ideological polarization within a focal corporation, and I argue that social movement pressures will increase the ideological polarization of targeted firms by intensifying the ideological engagement and political activism of their members. I find support for these arguments in the sample of consumer boycotts on Twitter against S&P 100 corporations in combination with data on employee campaign contributions between January 2015 and May 2022.By studying the rise of digital activism and its strategic implications for firms, this dissertation contributes to three different academic fields. First, the studies contribute to strategic management and nonmarket strategy work on how stakeholders shape the performance, resources, and strategies of firms. Second, this investigation extends sociological work on the emergence of social movements and their interaction with business organizations. Third, this dissertation adds to political science research on the political participation of citizens through online platforms as well as the political engagement of corporations and their members.
일반주제명  
Sociology
일반주제명  
Web studies
일반주제명  
Political science
키워드  
Strategic management
키워드  
Nonmarket strategy
키워드  
Social movements
키워드  
Digital activism
키워드  
Social media
키워드  
Consumer boycotts
기타저자  
University of Michigan Business Administration
기본자료저록  
Dissertations Abstracts International. 86-04A.
전자적 위치 및 접속  
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MARC

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■0820  ▼a301
■1001  ▼aSanz,  Pablo.
■24510▼aThe  Rise  of  Digital  Activism  and  Its  Strategic  Implications
■260    ▼a[Sl]▼bUniversity  of  Michigan▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
■300    ▼a172  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  86-04,  Section:  A.
■500    ▼aAdvisor:  Siegel,  Jordan.
■5021  ▼aThesis  (Ph.D.)--University  of  Michigan,  2024.
■520    ▼aThe  diffusion  of  social  media  has  fundamentally  changed  the  way  social  movements  pressure  corporations.  For  decades,  marginalized  actors  relied  on  social  movement  organizations  that  proficiently  engaged  in  private  negotiations  with  corporate  elites  and  coordinated  long-lasting  campaigns  to  force  corporations  to  comply  with  their  demands.  Today,  social  media  platforms  make  it  easy  for  any  individual  to  share  information  on  questionable  business  practices  and  call  for  hostile  actions  against  firms,  making  social  movement  organizations  less  necessary  for  marginalized  groups  to  express  their  discontent.  But  how  will  this  new  and  dominant  form  of  digital  activism  through  social  media  platforms  differentially  impact  corporations  and  their  strategic  responses?In  this  dissertation,  I  provide  a  comprehensive  answer  to  this  broad  research  question  through  three  separate  but  complementary  studies.  In  the  first  study,  I  posit  that  the  democratization  of  digital  activism  has  made  corporations  more  susceptible  to  the  voice  of  distant  stakeholders,  but  at  the  same  time,  I  argue  that  the  lack  of  coordination  in  formal  organizations  has  made  this  type  of  activism  more  superficial  and  short-lived.  To  shed  light  on  the  evolution  from  traditional  to  digital  activism  against  firms,  I  explore  the  context  of  consumer  boycotts  in  the  United  States  between  1968  and  2020,  and  I  develop  a  conceptual  model  to  propose  how  these  forms  of  activism  will  differentially  operate  against  companies  and  impact  their  performance,  resources,  and  strategies.In  the  second  study,  I  investigate  the  factors  driving  the  emergence  of  social  media  activist  campaigns  as  well  as  their  ability  to  threaten  the  financial  performance  of  targeted  firms.  First,  I  suggest  that  corporate  issues  with  stronger  ideological  connotations  will  lead  to  larger  activist  campaigns.  Second,  I  propose  that  activist  campaigns  with  more  numerous  interactions  between  platform  users  will  have  a  stronger  negative  impact  on  the  stock  market  valuation  of  targeted  corporations.  My  empirical  analysis  of  consumer  boycotts  on  Twitter  against  S&P  100  corporations  between  March  2006  and  June  2022  supports  these  predictions.In  the  third  study,  I  examine  an  unexplored  organizational  effect  of  activist  pressures:  the  ideological  polarization  of  targeted  corporations.  I  propose  that  activist  campaigns  promoting  specific  values  and  beliefs  and  pushing  for  the  reform  of  corporate  practices  will  reshape  the  ideological  composition  of  targeted  corporations  triggering  an  ideological  divide  in  them.  To  do  so,  I  introduce  the  construct  of  ideological  polarization  within  a  focal  corporation,  and  I  argue  that  social  movement  pressures  will  increase  the  ideological  polarization  of  targeted  firms  by  intensifying  the  ideological  engagement  and  political  activism  of  their  members.  I  find  support  for  these  arguments  in  the  sample  of  consumer  boycotts  on  Twitter  against  S&P  100  corporations  in  combination  with  data  on  employee  campaign  contributions  between  January  2015  and  May  2022.By  studying  the  rise  of  digital  activism  and  its  strategic  implications  for  firms,  this  dissertation  contributes  to  three  different  academic  fields.  First,  the  studies  contribute  to  strategic  management  and  nonmarket  strategy  work  on  how  stakeholders  shape  the  performance,  resources,  and  strategies  of  firms.  Second,  this  investigation  extends  sociological  work  on  the  emergence  of  social  movements  and  their  interaction  with  business  organizations.  Third,  this dissertation  adds  to  political  science  research  on  the  political  participation  of  citizens  through  online  platforms  as  well  as  the  political  engagement  of  corporations  and  their  members.
■590    ▼aSchool  code:  0127.
■650  4▼aSociology
■650  4▼aWeb  studies
■650  4▼aPolitical  science
■653    ▼aStrategic  management
■653    ▼aNonmarket  strategy
■653    ▼aSocial  movements
■653    ▼aDigital  activism
■653    ▼aSocial  media
■653    ▼aConsumer  boycotts
■690    ▼a0310
■690    ▼a0626
■690    ▼a0454
■690    ▼a0646
■690    ▼a0615
■71020▼aUniversity  of  Michigan▼bBusiness  Administration.
■7730  ▼tDissertations  Abstracts  International▼g86-04A.
■790    ▼a0127
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17164538▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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