Towards Designing Sociotechnical Systems for Open Democracy
Towards Designing Sociotechnical Systems for Open Democracy
상세정보
- 자료유형
- 학위논문 서양
- 최종처리일시
- 20250211152138
- ISBN
- 9798384016144
- DDC
- 004
- 서명/저자
- Towards Designing Sociotechnical Systems for Open Democracy
- 발행사항
- [Sl] : Northwestern University, 2024
- 발행사항
- Ann Arbor : ProQuest Dissertations & Theses, 2024
- 형태사항
- 216 p
- 주기사항
- Source: Dissertations Abstracts International, Volume: 86-02, Section: B.
- 주기사항
- Advisor: Easterday, Matthew;Gerber, Elizabeth.
- 학위논문주기
- Thesis (Ph.D.)--Northwestern University, 2024.
- 초록/해제
- 요약Civic and community technologies that combine open, democratic initiatives like participatory budgeting (PB) and digital technologies like e-forums, websites, or mailing lists potentially allow an unprecedented number of citizens to directly influence government decisions on issues such as climate change and inequality. However, civic technologies have not solved the endemic challenges of low participation and representation. The goal of this dissertation is to answer the following research question: How might we design sociotechnical systems to achieve high participation and equal representation in open democracy initiatives like participatory budgeting? Building on democratic theory from Political Science on open democracy and activism, and hybrid and collaborative work from Human-Computer Interaction, I propose the concept of Human-Human-Computer Interaction (HHCI), an approach for designing sociotechnical systems to support hybrid work in open democracy. Through an empirical case study of a one-year cycle of PB with 6565 voters, an analysis of PB practitioner guides and tools, and a multidisciplinary scoping literature review, I designed and tested the HHCI approach and explored social processes underlying the effective use of HHCI-based technologies. To Human-Computer Interaction, this dissertation contributes the design principles of HHCI systems, trained volunteers and proxy input, which allows technology designers to take advantage collaboration technologies (e.g., parallelism, persistent storage, information search), while allowing less digitally savvy collaborators to participate. I also found that to achieve high participation and equal representation in open democracy initiatives like PB, designers of collective actions need to support effective organizing following three principles: face-to-face outreach tactics, multitrack engagement ladder, and an outreach organization structure. To Political Science, this dissertation contributes the principles underlying effective organizing for open democracy initiatives, which make explicit previously overlooked mechanisms (i.e., training) that organizers must account for when increasing participation, especially among traditionally marginalized communities. To Learning Sciences, these processes make a step towards an evidence-based organizing curriculum by contributing a task analysis of the organizing work necessary to implement an end-to-end PB process. Ultimately, this dissertation makes a step towards understanding the underlying social processes of organizing civic collective actions and how to effectively design and incorporate digital technologies for reaching high participation and equal representation, necessary for addressing pressing social issues like climate change and inequality.
- 일반주제명
- Computer science
- 일반주제명
- Communication
- 일반주제명
- Political science
- 키워드
- Civic organizing
- 키워드
- Hybrid work
- 키워드
- Open democracy
- 기타저자
- Northwestern University Technology and Social Behavior
- 기본자료저록
- Dissertations Abstracts International. 86-02B.
- 전자적 위치 및 접속
- 로그인 후 원문을 볼 수 있습니다.
MARC
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■020 ▼a9798384016144
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■0820 ▼a004
■1001 ▼aUmbelino, Gustavo Kreia.▼0(orcid)0000-0001-7754-9606
■24510▼aTowards Designing Sociotechnical Systems for Open Democracy
■260 ▼a[Sl]▼bNorthwestern University▼c2024
■260 1▼aAnn Arbor▼bProQuest Dissertations & Theses▼c2024
■300 ▼a216 p
■500 ▼aSource: Dissertations Abstracts International, Volume: 86-02, Section: B.
■500 ▼aAdvisor: Easterday, Matthew;Gerber, Elizabeth.
■5021 ▼aThesis (Ph.D.)--Northwestern University, 2024.
■520 ▼aCivic and community technologies that combine open, democratic initiatives like participatory budgeting (PB) and digital technologies like e-forums, websites, or mailing lists potentially allow an unprecedented number of citizens to directly influence government decisions on issues such as climate change and inequality. However, civic technologies have not solved the endemic challenges of low participation and representation. The goal of this dissertation is to answer the following research question: How might we design sociotechnical systems to achieve high participation and equal representation in open democracy initiatives like participatory budgeting? Building on democratic theory from Political Science on open democracy and activism, and hybrid and collaborative work from Human-Computer Interaction, I propose the concept of Human-Human-Computer Interaction (HHCI), an approach for designing sociotechnical systems to support hybrid work in open democracy. Through an empirical case study of a one-year cycle of PB with 6565 voters, an analysis of PB practitioner guides and tools, and a multidisciplinary scoping literature review, I designed and tested the HHCI approach and explored social processes underlying the effective use of HHCI-based technologies. To Human-Computer Interaction, this dissertation contributes the design principles of HHCI systems, trained volunteers and proxy input, which allows technology designers to take advantage collaboration technologies (e.g., parallelism, persistent storage, information search), while allowing less digitally savvy collaborators to participate. I also found that to achieve high participation and equal representation in open democracy initiatives like PB, designers of collective actions need to support effective organizing following three principles: face-to-face outreach tactics, multitrack engagement ladder, and an outreach organization structure. To Political Science, this dissertation contributes the principles underlying effective organizing for open democracy initiatives, which make explicit previously overlooked mechanisms (i.e., training) that organizers must account for when increasing participation, especially among traditionally marginalized communities. To Learning Sciences, these processes make a step towards an evidence-based organizing curriculum by contributing a task analysis of the organizing work necessary to implement an end-to-end PB process. Ultimately, this dissertation makes a step towards understanding the underlying social processes of organizing civic collective actions and how to effectively design and incorporate digital technologies for reaching high participation and equal representation, necessary for addressing pressing social issues like climate change and inequality.
■590 ▼aSchool code: 0163.
■650 4▼aComputer science
■650 4▼aCommunication
■650 4▼aPolitical science
■653 ▼aCivic organizing
■653 ▼aHuman-Human-Computer Interaction
■653 ▼aHybrid work
■653 ▼aOpen democracy
■653 ▼aParticipatory budgeting
■690 ▼a0984
■690 ▼a0459
■690 ▼a0615
■71020▼aNorthwestern University▼bTechnology and Social Behavior.
■7730 ▼tDissertations Abstracts International▼g86-02B.
■790 ▼a0163
■791 ▼aPh.D.
■792 ▼a2024
■793 ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17163126▼nKERIS▼z이 자료의 원문은 한국교육학술정보원에서 제공합니다.
