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Truth-Seeking as Collaborative Work: Expert-Journalist Infrastructure in High-Stakes News Moments
Truth-Seeking as Collaborative Work: Expert-Journalist Infrastructure in High-Stakes News Moments
Detailed Information
- 자료유형
- 학위논문 서양
- 최종처리일시
- 20260202103634
- ISBN
- 9798288833823
- DDC
- 020
- 서명/저자
- Truth-Seeking as Collaborative Work: Expert-Journalist Infrastructure in High-Stakes News Moments
- 발행사항
- [Sl] : University of Washington, 2025
- 발행사항
- Ann Arbor : ProQuest Dissertations & Theses, 2025
- 형태사항
- 282 p
- 주기사항
- Source: Dissertations Abstracts International, Volume: 87-01, Section: A.
- 주기사항
- Advisor: Starbird, Kate.
- 학위논문주기
- Thesis (Ph.D.)--University of Washington, 2025.
- 초록/해제
- 요약The modern, networked information environment enables public attention to converge and intensify quickly during high-stakes news moments. Sometimes, this attention is expected, as in elections; other times, it emerges suddenly, sparked by violence, leaks, protests, or when local developments escalate into national stories. In periods of heightened uncertainty, both directly affected individuals and ambient observers strive to make sense of unfolding developments while searching for plausible explanations. In this interpretive scramble, rumors and misleading frames can emerge and solidify within hours or days, sometimes in the absence of timely, credible information.Journalists have long assisted the public in interpreting complex, contested realities in their role as explainers and annotators-a role increasingly vital as people face an overwhelming volume and speed of information. To fulfill this role, journalists must "truth-seek", or make sense of events themselves. Yet, as this dissertation shows, access to experts-an efficient and valuable information source-and the systems supporting that access are patchwork, unevenly distributed, and break down with the demands of real-time reporting. These constraints widen the gap between public demand for information and journalists' ability to provide timely interpretation to the public, especially for journalists with limited resources and amid industry strain.Drawing on qualitative methods-including ethnography, interviews, and participant observation-I present three studies that examine the sociotechnical and professional dynamics of journalist-expert collaboration during high-stakes news moments in the United States, including two contested presidential elections and other high-attention events such as public health crises, social justice protests, and moments of platform accountability and political violence. •The first study investigates how journalists reporting on digital misinformation, often during or about these events, navigate knowledge gaps under deadline pressure, surfacing tensions around sourcing, tools, and ethics, and revealing a growing desire for more timely access to academic expertise. • The second study analyzes thirty cases of journalist-researcher collaboration during high-tempo news events surrounding the 2020 U.S. election and certification period, identifying a typology of journalists' needs and uncovering recurring ethical, logistical, and structural tensions.• The third study examines a structured many-to-many online helpdesk deployed during the 2024 U.S. presidential election, demonstrating how intentional design of expert support spaces can mitigate previously identified challenges, while also requiring ongoing coordination and care. Finally, I offer a conceptual contribution by articulating journalist-expert networks as part of the broader public sensemaking process and as a form of infrastructure: critical yet fragmented networks, tools, and routines that become visible in moments of strain-strain that emerges where high-stakes news events intersect with the demands of today's networked information environment. This reframing offers both a conceptual shift and a normative claim: if journalists serve the the public by providing interpretation at speed, then improving access to expert knowledge during high-stakes news moment deserves attention, support, resourcing, and design-early provocations for which are offered as both a framework and a call to action in the final chapter of this dissertation.
- 일반주제명
- Information science
- 일반주제명
- Journalism
- 일반주제명
- Film studies
- 일반주제명
- Web studies
- 키워드
- Misinformation
- 키워드
- Sensemaking
- 키워드
- Social media
- 기타저자
- University of Washington Human Centered Design and Engineering
- 기본자료저록
- Dissertations Abstracts International. 87-01A.
- 전자적 위치 및 접속
- 로그인 후 원문을 볼 수 있습니다.
MARC
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■00520260202103634
■006m o d
■007cr#unu||||||||
■020 ▼a9798288833823
■035 ▼a(MiAaPQ)AAI32047429
■040 ▼aMiAaPQ▼cMiAaPQ
■0820 ▼a020
■1001 ▼aHaughey, Melinda McClure.
■24510▼aTruth-Seeking as Collaborative Work: Expert-Journalist Infrastructure in High-Stakes News Moments
■260 ▼a[Sl]▼bUniversity of Washington▼c2025
■260 1▼aAnn Arbor▼bProQuest Dissertations & Theses▼c2025
■300 ▼a282 p
■500 ▼aSource: Dissertations Abstracts International, Volume: 87-01, Section: A.
■500 ▼aAdvisor: Starbird, Kate.
■5021 ▼aThesis (Ph.D.)--University of Washington, 2025.
■520 ▼aThe modern, networked information environment enables public attention to converge and intensify quickly during high-stakes news moments. Sometimes, this attention is expected, as in elections; other times, it emerges suddenly, sparked by violence, leaks, protests, or when local developments escalate into national stories. In periods of heightened uncertainty, both directly affected individuals and ambient observers strive to make sense of unfolding developments while searching for plausible explanations. In this interpretive scramble, rumors and misleading frames can emerge and solidify within hours or days, sometimes in the absence of timely, credible information.Journalists have long assisted the public in interpreting complex, contested realities in their role as explainers and annotators-a role increasingly vital as people face an overwhelming volume and speed of information. To fulfill this role, journalists must "truth-seek", or make sense of events themselves. Yet, as this dissertation shows, access to experts-an efficient and valuable information source-and the systems supporting that access are patchwork, unevenly distributed, and break down with the demands of real-time reporting. These constraints widen the gap between public demand for information and journalists' ability to provide timely interpretation to the public, especially for journalists with limited resources and amid industry strain.Drawing on qualitative methods-including ethnography, interviews, and participant observation-I present three studies that examine the sociotechnical and professional dynamics of journalist-expert collaboration during high-stakes news moments in the United States, including two contested presidential elections and other high-attention events such as public health crises, social justice protests, and moments of platform accountability and political violence. •The first study investigates how journalists reporting on digital misinformation, often during or about these events, navigate knowledge gaps under deadline pressure, surfacing tensions around sourcing, tools, and ethics, and revealing a growing desire for more timely access to academic expertise. • The second study analyzes thirty cases of journalist-researcher collaboration during high-tempo news events surrounding the 2020 U.S. election and certification period, identifying a typology of journalists' needs and uncovering recurring ethical, logistical, and structural tensions.• The third study examines a structured many-to-many online helpdesk deployed during the 2024 U.S. presidential election, demonstrating how intentional design of expert support spaces can mitigate previously identified challenges, while also requiring ongoing coordination and care. Finally, I offer a conceptual contribution by articulating journalist-expert networks as part of the broader public sensemaking process and as a form of infrastructure: critical yet fragmented networks, tools, and routines that become visible in moments of strain-strain that emerges where high-stakes news events intersect with the demands of today's networked information environment. This reframing offers both a conceptual shift and a normative claim: if journalists serve the the public by providing interpretation at speed, then improving access to expert knowledge during high-stakes news moment deserves attention, support, resourcing, and design-early provocations for which are offered as both a framework and a call to action in the final chapter of this dissertation.
■590 ▼aSchool code: 0250.
■650 4▼aInformation science
■650 4▼aJournalism
■650 4▼aFilm studies
■650 4▼aWeb studies
■653 ▼aCrisis communication
■653 ▼aElection reporting
■653 ▼aMisinformation
■653 ▼aSensemaking
■653 ▼aSocial media
■690 ▼a0723
■690 ▼a0391
■690 ▼a0900
■690 ▼a0646
■71020▼aUniversity of Washington▼bHuman Centered Design and Engineering.
■7730 ▼tDissertations Abstracts International▼g87-01A.
■790 ▼a0250
■791 ▼aPh.D.
■792 ▼a2025
■793 ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17358037▼nKERIS▼z이 자료의 원문은 한국교육학술정보원에서 제공합니다.
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