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Examining Social Class Bias in Healthcare and Exploring the Potential for a Mindset Intervention to Mitigate Differential Outcomes
Examining Social Class Bias in Healthcare and Exploring the Potential for a Mindset Interv...
Examining Social Class Bias in Healthcare and Exploring the Potential for a Mindset Intervention to Mitigate Differential Outcomes

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자료유형  
 학위논문 서양
최종처리일시  
20260202103542
ISBN  
9798288866548
DDC  
301.1
저자명  
Semko Krouse, Sierra.
서명/저자  
Examining Social Class Bias in Healthcare and Exploring the Potential for a Mindset Intervention to Mitigate Differential Outcomes
발행사항  
[Sl] : University of California, Berkeley, 2025
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2025
형태사항  
78 p
주기사항  
Source: Dissertations Abstracts International, Volume: 87-01, Section: A.
주기사항  
Includes supplementary digital materials.
주기사항  
Advisor: Mendoza-Denton, Rodolfo.
학위논문주기  
Thesis (Ph.D.)--University of California, Berkeley, 2025.
초록/해제  
요약In the healthcare context, patient socioeconomic status (SES) informs how patients are perceived and treated, contributing to downstream health disparities. In Chapter 1, experimental research reveals the nature of such interpersonal challenges for low-SES patients. Across four experiments (total N = 1142), participants engaged in a series of mock telehealth visits with a patient who failed to follow treatment recommendations twice and was therefore noncompliant. Analyses revealed that after repeated noncompliance, a low-SES patient was perceived disproportionately more harshly, as more lazy, less honest, and as exaggerating their pain more, than a high-SES patient exhibiting the same noncompliant behavior. These worsening perceptions of the patient predicted lower intentions to invest in care for the patient in the future. Furthermore, low-SES patients received less intense treatment than high-SES patients regardless of patterns of noncompliance. These findings for low-SES bias in the healthcare context are not moderated by patient race or gender. Internal meta-analyses provide additional support for these findings. In Chapter 2, a mindset intervention called "Empathic-care" was tested to mitigate the consequences of social class bias on patient outcomes. Across three experiments (N = 925), healthcare professionals participated in a randomized controlled trial (RCT) wherein the Empathic-care condition used engaging and reflective exercises to promote empathy when interacting with patients, even under challenging interpersonal circumstances. In response to the mock telehealth vignette from Chapter 1, Empathic-care improved healthcare providers' attitudes about patient-provider relationships and reduced negative perceptions of a noncompliant low-SES patient. Analyses revealed that the Empathic-care components emphasizing trust-building and perspective-taking were most impactful, promoting more positive views of patients' honesty, reducing perceptions that patients were exaggerating pain, decreasing frustration, and fostering growth mindsets about patients' capacity for change. These findings suggest that biased treatment of patients due to their SES plays a pivotal role in social class health disparities, but that a brief but impactful psychological intervention can mitigate the consequences of social class bias.
일반주제명  
Social psychology
일반주제명  
Social research
키워드  
Social class bias
키워드  
Mindset intervention
키워드  
Socioeconomic status
기타저자  
University of California, Berkeley Psychology
기본자료저록  
Dissertations Abstracts International. 87-01A.
전자적 위치 및 접속  
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MARC

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■040    ▼aMiAaPQ▼cMiAaPQ
■0820  ▼a301.1
■1001  ▼aSemko  Krouse,  Sierra.
■24510▼aExamining  Social  Class  Bias  in  Healthcare  and  Exploring  the  Potential  for  a  Mindset  Intervention  to  Mitigate  Differential  Outcomes
■260    ▼a[Sl]▼bUniversity  of  California,  Berkeley▼c2025
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2025
■300    ▼a78  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  87-01,  Section:  A.
■500    ▼aIncludes  supplementary  digital  materials.
■500    ▼aAdvisor:  Mendoza-Denton,  Rodolfo.
■5021  ▼aThesis  (Ph.D.)--University  of  California,  Berkeley,  2025.
■520    ▼aIn  the  healthcare  context,  patient  socioeconomic  status  (SES)  informs  how  patients  are  perceived  and  treated,  contributing  to  downstream  health  disparities.  In  Chapter  1,  experimental  research  reveals  the  nature  of  such  interpersonal  challenges  for  low-SES  patients.  Across  four  experiments  (total  N  =  1142),  participants  engaged  in  a  series  of  mock  telehealth  visits  with  a  patient  who  failed  to  follow  treatment  recommendations  twice  and  was  therefore  noncompliant.  Analyses  revealed  that  after  repeated  noncompliance,  a  low-SES  patient  was  perceived  disproportionately  more  harshly,  as  more  lazy,  less  honest,  and  as  exaggerating  their  pain  more,  than  a  high-SES  patient  exhibiting  the  same  noncompliant  behavior.  These  worsening  perceptions  of  the  patient  predicted  lower  intentions  to  invest  in  care  for  the  patient  in  the  future.  Furthermore,  low-SES  patients  received  less  intense  treatment  than  high-SES  patients  regardless  of  patterns  of  noncompliance.  These  findings  for  low-SES  bias  in  the  healthcare  context  are  not  moderated  by  patient  race  or  gender.  Internal  meta-analyses  provide  additional  support  for  these  findings.  In  Chapter  2,  a  mindset  intervention  called  "Empathic-care"  was  tested  to  mitigate  the  consequences  of  social  class  bias  on  patient  outcomes.  Across  three  experiments  (N  =  925),  healthcare  professionals  participated  in  a  randomized  controlled  trial  (RCT)  wherein  the  Empathic-care  condition  used  engaging  and  reflective  exercises  to  promote  empathy  when  interacting  with  patients,  even  under  challenging  interpersonal  circumstances.  In  response  to  the  mock  telehealth  vignette  from  Chapter  1,  Empathic-care  improved  healthcare  providers'  attitudes  about  patient-provider  relationships  and  reduced  negative  perceptions  of  a  noncompliant  low-SES  patient.  Analyses  revealed  that  the  Empathic-care  components  emphasizing  trust-building  and  perspective-taking  were  most  impactful,  promoting  more  positive  views  of  patients'  honesty,  reducing  perceptions  that  patients  were  exaggerating  pain,  decreasing  frustration,  and  fostering  growth  mindsets  about  patients'  capacity  for  change.  These  findings  suggest  that  biased  treatment  of  patients  due  to  their  SES  plays  a  pivotal  role  in  social  class  health  disparities,  but  that  a  brief  but  impactful  psychological  intervention  can  mitigate  the  consequences  of  social  class  bias.
■590    ▼aSchool  code:  0028.
■650  4▼aSocial  psychology
■650  4▼aSocial  research
■653    ▼aSocial  class  bias
■653    ▼aMindset  intervention
■653    ▼aSocioeconomic  status
■690    ▼a0451
■690    ▼a0344
■690    ▼a0769
■71020▼aUniversity  of  California,  Berkeley▼bPsychology.
■7730  ▼tDissertations  Abstracts  International▼g87-01A.
■790    ▼a0028
■791    ▼aPh.D.
■792    ▼a2025
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17357653▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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