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Understanding and Designing for Coproduction: Socio-Technical Approaches to Prolonged Crisis Response
Understanding and Designing for Coproduction: Socio-Technical Approaches to Prolonged Cris...
Understanding and Designing for Coproduction: Socio-Technical Approaches to Prolonged Crisis Response

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자료유형  
 학위논문 서양
최종처리일시  
20260202103045
ISBN  
9798311918053
DDC  
000
저자명  
Jo, Jeongwon.
서명/저자  
Understanding and Designing for Coproduction: Socio-Technical Approaches to Prolonged Crisis Response
발행사항  
[Sl] : The Pennsylvania State University, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
223 p
주기사항  
Source: Dissertations Abstracts International, Volume: 86-12, Section: B.
주기사항  
Advisor: Carroll, John M.
학위논문주기  
Thesis (Ph.D.)--The Pennsylvania State University, 2024.
초록/해제  
요약This dissertation expands the scope of crisis informatics research by exploring the role of Information and Communication Technology (ICT) in facilitating coproduction for addressing long-term crises, moving beyond the traditional focus on acute disasters. By applying the coproduction concept to both citizen-driven and government-driven contexts, this research investigates how socio-technologies can be designed to build resilience in prolonged crises. Coproduction, emphasizing collaborative processes where diverse actors work together to produce services, offers benefits in the context of extended crises. It helps the mobilization of previously under-leveraged social capital, promoting equitable partnerships, and fostering sustainable solutions responsive to evolving needs over time.The dissertation comprises four interconnected studies that examine various aspects of coproduction in different prolonged crisis contexts. The first study examines civic disaster relief efforts during the early stages of the COVID-19 pandemic, identifying key coproduction attributes in citizen-based initiatives. This analysis yielded design implications to support the initiation, development, and sustainability of civic disaster relief efforts. The second study investigated more mature coproductive civic relief efforts addressing prolonged crises of food insecurity and food waste. Through the lenses of commoning and infrastructuring, the guiding principles to facilitate coproduction, this study provides empirical evidence of sustained coproduction practices and presents how the concepts of commoning and infrastructuring complement each another to build prolonged community food resilience.The third study employs the Value-Sensitive Design approach to evaluate mobile applications for public food benefits. By aiming to align digital government services with beneficiaries' values, this study underscores the importance of incorporating coproduction principles into governmental responses to prolonged crises, thereby mitigating value conflicts between government entities and beneficiaries. The fourth study, with mixed-method analysis, delves into the psychological dynamics of support exchange participation for everyday disruptions. By examining factors that influence willingness to seek and offer help and psychological barriers to participation, this study proposes design strategies that can enhance participation in coproductive support exchange, increasing everyday resilience.This dissertation contributes to both empirical practices and theoretical understanding of coproduction by: (1) interpreting citizens' support exchange practices during long-term crises through a coproduction lens, (2) providing design recommendations for socio-technical systems that embrace coproduction values, (3) proposing and testing a theoretical model of psychological factors in coproduction participation, and (4) offering implications for research practices and designs that align with coproduction principles.
일반주제명  
Self evaluation
일반주제명  
Food
일반주제명  
Disaster relief
일반주제명  
Community
일반주제명  
Peer tutoring
일반주제명  
Nonprofit organizations
일반주제명  
COVID-19
일반주제명  
Public administration
일반주제명  
Information technology
기타저자  
The Pennsylvania State University.
기본자료저록  
Dissertations Abstracts International. 86-12B.
전자적 위치 및 접속  
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MARC

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■1001  ▼aJo,  Jeongwon.
■24510▼aUnderstanding  and  Designing  for  Coproduction:  Socio-Technical  Approaches  to  Prolonged  Crisis  Response
■260    ▼a[Sl]▼bThe  Pennsylvania  State  University▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
■300    ▼a223  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  86-12,  Section:  B.
■500    ▼aAdvisor:  Carroll,  John  M.
■5021  ▼aThesis  (Ph.D.)--The  Pennsylvania  State  University,  2024.
■520    ▼aThis  dissertation  expands  the  scope  of  crisis  informatics  research  by  exploring  the  role  of  Information  and  Communication  Technology  (ICT)  in  facilitating  coproduction  for  addressing  long-term  crises,  moving  beyond  the  traditional  focus  on  acute  disasters.  By  applying  the  coproduction  concept  to  both  citizen-driven  and  government-driven  contexts,  this  research  investigates  how  socio-technologies  can  be  designed  to  build  resilience  in  prolonged  crises.  Coproduction,  emphasizing  collaborative  processes  where  diverse  actors  work  together  to  produce  services,  offers  benefits  in  the  context  of  extended  crises.  It  helps  the  mobilization  of  previously  under-leveraged  social  capital,  promoting  equitable  partnerships,  and  fostering  sustainable  solutions  responsive  to  evolving  needs  over  time.The  dissertation  comprises  four  interconnected  studies  that  examine  various  aspects  of  coproduction  in  different  prolonged  crisis  contexts.  The  first  study  examines  civic  disaster  relief  efforts  during  the  early  stages  of  the  COVID-19  pandemic,  identifying  key  coproduction  attributes  in  citizen-based  initiatives.  This  analysis  yielded  design  implications  to  support  the  initiation,  development,  and  sustainability  of  civic  disaster  relief  efforts.  The  second  study  investigated  more  mature  coproductive  civic  relief  efforts  addressing  prolonged  crises  of  food  insecurity  and  food  waste.  Through  the  lenses  of  commoning  and  infrastructuring,  the  guiding  principles  to  facilitate  coproduction,  this  study  provides  empirical  evidence  of  sustained  coproduction  practices  and  presents  how  the  concepts  of  commoning  and  infrastructuring  complement  each  another  to  build  prolonged  community  food  resilience.The  third  study  employs  the  Value-Sensitive  Design  approach  to  evaluate  mobile  applications  for  public  food  benefits.  By  aiming  to  align  digital  government  services  with  beneficiaries'  values,  this  study  underscores  the  importance  of  incorporating  coproduction  principles  into  governmental  responses  to  prolonged  crises,  thereby  mitigating  value  conflicts  between  government  entities  and  beneficiaries.  The  fourth  study,  with  mixed-method  analysis,  delves  into  the  psychological  dynamics  of  support  exchange  participation  for  everyday  disruptions.  By  examining  factors  that  influence  willingness  to  seek  and  offer  help  and  psychological  barriers  to  participation,  this  study  proposes  design  strategies  that  can  enhance  participation  in  coproductive  support  exchange,  increasing  everyday  resilience.This  dissertation  contributes  to  both  empirical  practices  and  theoretical  understanding  of  coproduction  by:  (1)  interpreting  citizens'  support  exchange  practices  during  long-term  crises  through  a  coproduction  lens,  (2)  providing  design  recommendations  for  socio-technical  systems  that  embrace  coproduction  values,  (3)  proposing  and  testing  a  theoretical  model  of  psychological  factors  in  coproduction  participation,  and  (4)  offering  implications  for  research  practices  and  designs  that  align  with  coproduction  principles.
■590    ▼aSchool  code:  0176.
■650  4▼aSelf  evaluation
■650  4▼aFood
■650  4▼aDisaster  relief
■650  4▼aCommunity
■650  4▼aPeer  tutoring
■650  4▼aNonprofit  organizations
■650  4▼aCOVID-19
■650  4▼aPublic  administration
■650  4▼aInformation  technology
■690    ▼a0489
■690    ▼a0617
■71020▼aThe  Pennsylvania  State  University.
■7730  ▼tDissertations  Abstracts  International▼g86-12B.
■790    ▼a0176
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17356834▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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