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Envisioning Technology-Mediated Futures of Care Work
Envisioning Technology-Mediated Futures of Care Work
Envisioning Technology-Mediated Futures of Care Work

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자료유형  
 학위논문 서양
최종처리일시  
20260202105505
ISBN  
9798263325756
DDC  
332.64
저자명  
Bhat, Karthik Seetharama.
서명/저자  
Envisioning Technology-Mediated Futures of Care Work
발행사항  
[Sl] : Georgia Institute of Technology, 2024
발행사항  
Ann Arbor : ProQuest Dissertations & Theses, 2024
형태사항  
233 p
주기사항  
Source: Dissertations Abstracts International, Volume: 87-05, Section: A.
주기사항  
Advisor: Kumar, Neha.
학위논문주기  
Thesis (Ph.D.)--Georgia Institute of Technology, 2024.
초록/해제  
요약Healthcare delivery and care work are increasingly being seen as areas where information and communication technologies (ICTs) and artificial intelligence (AI) technologies could play key roles in streamlining existing processes and improving current care workflows. Prominent efforts in this space have taken the form of patient-generated health data and other health tracking approaches, patient empowerment through ICTs, remote care technologies, online health, and caregiver support, all largely taking a predominantly patient-centered approach to design. At the same time, emerging technologies like conversational and generative AI, wearable devices, and smart home technologies have all been described as potentially revolutionary advances in care work. They promise to automate and transform the overall care experience for caregivers and patients, and are receiving increasing attention and investment from both academia and industry. This comes at a time when there is an acute demand for improved care infrastructures around the world in the wake of the COVID-19 pandemic. As a result, there is an urgent need to understand not only how such technologies support and enable care work, but also how they can be integrated meaningfully into culturally situated care workflows. When done well, this could serve to redistribute the burdens of care work onto technologies while maintaining patients' and caregivers' agencies in care and ensuring continued provision of patient-centered care.In this dissertation, I examine different contexts of care and how technology-mediated workflows are being employed in care provision in urban India. I employ ethnographic and qualitative research methods, and technology probes to gain insights into how various stakeholders in care ecologies are using ICTs in their care practice. My dissertation brings us to a point where we understand how existing care workflows are attempting to leverage technologies towards meeting the aspirational goals of patient-centered care, and how and where they are facing hurdles. I contribute rich descriptions of how various ecological actors leverage technology-supported workflows in their everyday care work at home, in clinical settings, and in public health. This dissertation further contributes empirical insights into how these practices are influenced, informed, and constrained by sociocultural norms and socioeconomic realities, and what it might mean to better approach technology integration into care workflows. Through design recommendations and implications for each of the three contexts of care, my dissertation helps envision how new technology-mediated practices might comprise more equitable, accessible futures of care work.
일반주제명  
Futures
일반주제명  
Communication
일반주제명  
Telemedicine
일반주제명  
Patient-centered care
일반주제명  
Demographics
일반주제명  
Medical personnel
일반주제명  
Chronic illnesses
일반주제명  
Personal health
일반주제명  
Health informatics
일반주제명  
Technology
일반주제명  
COVID-19
일반주제명  
Electronic health records
일반주제명  
Child care
일반주제명  
Pandemics
일반주제명  
Empowerment
일반주제명  
Caregivers
일반주제명  
Computer supported cooperative work
일반주제명  
Epidemiology
일반주제명  
Information science
일반주제명  
Information technology
일반주제명  
Medicine
기타저자  
Georgia Institute of Technology.
기본자료저록  
Dissertations Abstracts International. 87-05A.
전자적 위치 및 접속  
로그인 후 원문을 볼 수 있습니다.

MARC

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■1001  ▼aBhat,  Karthik  Seetharama.
■24510▼aEnvisioning  Technology-Mediated  Futures  of  Care  Work
■260    ▼a[Sl]▼bGeorgia  Institute  of  Technology▼c2024
■260  1▼aAnn  Arbor▼bProQuest  Dissertations  &  Theses▼c2024
■300    ▼a233  p
■500    ▼aSource:  Dissertations  Abstracts  International,  Volume:  87-05,  Section:  A.
■500    ▼aAdvisor:  Kumar,  Neha.
■5021  ▼aThesis  (Ph.D.)--Georgia  Institute  of  Technology,  2024.
■520    ▼aHealthcare  delivery  and  care  work  are  increasingly  being  seen  as  areas  where  information  and  communication  technologies  (ICTs)  and  artificial  intelligence  (AI)  technologies  could  play  key  roles  in  streamlining  existing  processes  and  improving  current  care  workflows.  Prominent  efforts  in  this  space  have  taken  the  form  of  patient-generated  health  data  and  other  health  tracking  approaches,  patient  empowerment  through  ICTs,  remote  care  technologies,  online  health,  and  caregiver  support,  all  largely  taking  a  predominantly  patient-centered  approach  to  design.  At  the  same  time,  emerging  technologies  like  conversational  and  generative  AI,  wearable  devices,  and  smart  home  technologies  have  all  been  described  as  potentially  revolutionary  advances  in  care  work.  They  promise  to  automate  and  transform  the  overall  care  experience  for  caregivers  and  patients,  and  are  receiving  increasing  attention  and  investment  from  both  academia  and  industry.  This  comes  at  a  time  when  there  is  an  acute  demand  for  improved  care  infrastructures  around  the  world  in  the  wake  of  the  COVID-19  pandemic.  As  a  result,  there  is  an  urgent  need  to  understand  not  only  how  such  technologies  support  and  enable  care  work,  but  also  how  they  can  be  integrated  meaningfully  into  culturally  situated  care  workflows.  When  done  well,  this  could  serve  to  redistribute  the  burdens  of  care  work  onto  technologies  while  maintaining  patients'  and  caregivers'  agencies  in  care  and  ensuring  continued  provision  of  patient-centered  care.In  this  dissertation,  I  examine  different  contexts  of  care  and  how  technology-mediated  workflows  are  being  employed  in  care  provision  in  urban  India.  I  employ  ethnographic  and  qualitative  research  methods,  and  technology  probes  to  gain  insights  into  how  various  stakeholders  in  care  ecologies  are  using  ICTs  in  their  care  practice.  My  dissertation  brings  us  to  a  point  where  we  understand  how  existing  care  workflows  are  attempting  to  leverage  technologies  towards  meeting  the  aspirational  goals  of  patient-centered  care,  and  how  and  where  they  are  facing  hurdles.  I  contribute  rich  descriptions  of  how  various  ecological  actors  leverage  technology-supported  workflows  in  their  everyday  care  work  at  home,  in  clinical  settings,  and  in  public  health.  This  dissertation  further  contributes  empirical  insights  into  how  these  practices  are  influenced,  informed,  and  constrained  by  sociocultural  norms  and  socioeconomic  realities,  and  what  it  might  mean  to  better  approach  technology  integration  into  care  workflows.  Through  design  recommendations  and  implications  for  each  of  the  three  contexts  of  care,  my  dissertation  helps  envision  how  new  technology-mediated  practices  might  comprise  more  equitable,  accessible  futures  of  care  work.
■590    ▼aSchool  code:  0078.
■650  4▼aFutures
■650  4▼aCommunication
■650  4▼aTelemedicine
■650  4▼aPatient-centered  care
■650  4▼aDemographics
■650  4▼aMedical  personnel
■650  4▼aChronic  illnesses
■650  4▼aPersonal  health
■650  4▼aHealth  informatics
■650  4▼aTechnology
■650  4▼aCOVID-19
■650  4▼aElectronic  health  records
■650  4▼aChild  care
■650  4▼aPandemics
■650  4▼aEmpowerment
■650  4▼aCaregivers
■650  4▼aComputer  supported  cooperative  work
■650  4▼aEpidemiology
■650  4▼aInformation  science
■650  4▼aInformation  technology
■650  4▼aMedicine
■690    ▼a0800
■690    ▼a0207
■690    ▼a0459
■690    ▼a0766
■690    ▼a0723
■690    ▼a0489
■690    ▼a0564
■71020▼aGeorgia  Institute  of  Technology.
■7730  ▼tDissertations  Abstracts  International▼g87-05A.
■790    ▼a0078
■791    ▼aPh.D.
■792    ▼a2024
■793    ▼aEnglish
■85640▼uhttp://www.riss.kr/pdu/ddodLink.do?id=T17360314▼nKERIS▼z이  자료의  원문은  한국교육학술정보원에서  제공합니다.

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